Before starting the process, we advise you to ensure that your customer knows the order will be cancelled. You can do it through the Kitch Connect APP o...
An accepted order needs to be cancelled by the app. It does not notify Kitch APP (your tablet). So you will need to call the corresponded support numbers.
FROM THE ONLINE STORE Please contact the Kitch support team so that we can proceed with the refund: Keep in mind that refunds are not automatic. The suppo...
Online Store Orders The decision to proceed with the refund is entirely up to the restaurant. Refunds are not automatic. The support team will only do a ...
Please contact your account manager. If not possible, please reach out to our support team so that we can re-direct your request internally.
