❌ Kitch does not guarantee the delivery of orders paid in cash
✅ Kitch can only guarantee the delivery of orders paid in advanced. Depending on the country, the options are VISA/ Credit Card; MB Way or Edenred meal card (for Portugal only)
- If you decide to have this payment method, you must guarantee the delivery of orders paid in cash
- Please inform Kitch support team of that order ID, and that you will deliver the order yourself
- Kitch support team will refund the order fees on (after) your next payment
- If you do not have your own fleet, you can decide to opt-out of this option. Please reach out to your apps support team's and or Account Manager, and request this feature to be inactivated.
- If you need to cancel the order, please check the following articles: