If you have a printer connected via wifi, please restart your router, reset your printer and reset the Kitch printer app.


If you have a printer connected via bluetooth, please check if the bluetooth is ON. Try to reset your printer and reset the Kitch printer app.


  • If this troubleshoot does not work, or if you reset your printer pairing, please reach out to the Kitch support team
  • Please let us know if you need help with your WIFI, Bluetooth, Print Node or Sumni device.