Online Store Orders

  • The decision to proceed with the refund is entirely up to the restaurant.
  • Refunds are not automatic. The support team will only do a refund if the restaurant requests it.

Bolt, Glovo, JustEat, Deliveroo and Uber Eats, delivered by the app's couriers

  • The restaurant will receive if the order status is "Out for delivery", even if the orders gets cancelled later on.