Before starting the process, we advise that you make sure your customer knows that the order will be canceled. You can do it through Kitch APP (your tablet).

Then you go:

1. Select the open order on your tablet.

2. If it is a new order, click on "REJECT" on your left bottom side.

3. If it is an already accepted order, please click on the three dots on your bottom left-hand side and then select the option "CANCEL ORDER."