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BEFORE JOINING KITCH
SETTING UP YOUR ACCOUNT
CONTACTS (KITCH AND OTHER APPS)
I HAVE A PROBLEM WITH AN ORDER
CANCELATIONS & REIMBURSEMENTS
PRINTERS & SUMNI
PAYMENTS & INVOICING
INTERNAL KNOWLEDGE BASE
To be used only by agents
Kitch Delivery: Cash Orders
CASH ORDERS ❌ Kitch does not guarantee the delivery of orders paid in cash ✅ Kitch can only guarantee the delivery of orders paid in advanced. Depe...
Duplicate an item, category, or modifier group
We made it easy for you. Follow the below steps: 1. On our dashboard, on the left sidebar, click on “ MENU ” to access your Items’ page: 2. At t...
How can I update the schedule?
Online store The schedule can be updated from Kitch, accessing Kitch connect app from an internet page, loggin in https://restaurant.eatkitch.com/login ...
How to create a combo?
Combos are combinations of categories and items. I.E.: Create your combo settings. E.g.: Cheeseburger Menu includes hamburgers, fries, and drinks. This ...
How can I create promotions?
It's time to surprise your customers! ONLINE STORE It's to reward and surprise your customers! With Kitch, you will be able to do it in m...
Kitch Support team contacts
Portugal You can contact the support team every day of the week between 9 am and midnight, by phone at +351 300 600 131, by written message on WhatsApp at ...