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BEFORE JOINING KITCH
SETTING UP YOUR ACCOUNT
I HAVE A PROBLEM WITH AN ORDER
CANCELATIONS & REIMBURSEMENTS
PRINTERS & SUMNI
PAYMENTS & INVOICING
HOW CAN I CONTACT SUPPORT (KITCH AND OTHER APPS)
Kitch Delivery: Cash Orders
CASH ORDERS ❌ Kitch does not guarantee the delivery of orders paid in cash ✅ Kitch can only guarantee the delivery of orders paid in advanced. Depe...
Cancel Online Store orders
Before starting the process, we advise you to ensure that your customer knows the order will be cancelled. You can do it through the Kitch APP (your tablet...
Refund Online Store Orders
Please contact the Kitch support team so that we can proceed with the refund. Please find our contacts here: Kitch Support team contacts Or you can fill ...
How can I add my own domain to the store?
When you create a store with Kitch, your store web address can have one of the following formats: An automatic eatkitch domain such as pizzaplanet.eatkitc...
How does Kitch Delivery works?
KITCH DELIVERY Kitch provides couriers to deliver your orders in Portugal and Spain. Nevertheless, we are expanding to deliver as well in Italy, Georg...
Cancel an order from Bolt, Glovo, JustEat and Deliveroo
An accepted order needs to be cancelled by the app. It does not notify Kitch APP (your tablet). So you will need to call the corresponded support numbers.